Support
We're happy to help. Email us and we'll get back to you, usually within two working days.
Common questions
Is my journal private?
Yes. It's saved on your iPhone. If you turn on sync, it's encrypted on your iPhone first, so we can't read it.
How do I restore my data on a new iPhone?
Sign in to the same account and sync will restore it. If iCloud Keychain isn't available, enter your 12-word recovery phrase when asked. Without an account, use More › Backup & restore to move an encrypted backup file.
How do I cancel Moodlog Pro?
Card purchases: More › Moodlog Pro › Manage. App Store purchases: iPhone Settings › your name › Subscriptions. You keep Pro until the end of the period.
I didn't get the sign-in email.
Check your spam folder and wait a minute before asking for a new link. Open the link on the same iPhone you requested it from.
How do I delete my account?
More › Account › Delete account. This removes your account and synced data and cancels card subscriptions. Journal data on your iPhone stays unless you delete it too.